Citilink (QG) is a carrier from Indonesia, operating non-aligned. In SkyIndoFly’s route catalogue, Citilink serves 13 routes relevant to Indonesian travellers, with a local brand-recognition score of 7/10.
Citilink routes from Indonesia
| Route | Freq/wk | Hours | Cluster | Live fare |
|---|---|---|---|---|
| Kuala Lumpur (KUL) → Jakarta (CGK) | 70× | 2.0 | B | — |
| Singapore (SIN) → Jakarta (CGK) | 70× | 1.8 | C | — |
| Jakarta (CGK) → Kuala Lumpur (KUL) | 70× | 2.0 | B | Rp 2.4 million |
| Jakarta (CGK) → Singapore (SIN) | 70× | 1.8 | C | Rp 2.9 million |
| Taipei (TPE) → Jakarta (CGK) | 35× | 5.0 | B | — |
| Singapore (SIN) → Denpasar (DPS) | 35× | 2.7 | D | — |
| Surabaya (SUB) → Singapore (SIN) | 35× | 2.5 | C | — |
| Denpasar (DPS) → Singapore (SIN) | 35× | 2.7 | D | — |
| Singapore (SIN) → Surabaya (SUB) | 35× | 2.5 | C | — |
| Jakarta (CGK) → Taipei (TPE) | 35× | 5.0 | B | Rp 4 million |
| Taipei (TPE) → Surabaya (SUB) | 14× | 5.5 | B | Rp 3.1 million |
| Surabaya (SUB) → Taipei (TPE) | 14× | 5.5 | B | — |
| Yogyakarta (JOG) → Taipei (TPE) | 2× | 5.5 | B | — |
Profile & baggage
| Attribute | Value |
|---|---|
| IATA / ICAO | QG / CTV |
| Home country | Indonesia |
| Alliance | non-aligned |
| Primary hubs | CGK, SUB, DPS |
| Economy baggage | 20 kg |
| PMI/migrant uplift | none |
| Umrah charter service | yes |
| Infant fare | ~10% of adult |
Citilink’s economy baggage baseline is 20 kg. Citilink runs umrah charters/fare bundles for Indonesian pilgrims, often with zamzam and baggage dispensations.
Passenger rights & compensation
Citilink passenger protection is governed by Kementerian Perhubungan (PM 89 Tahun 2015) — covering care, rerouting, and refunds for cancellations/long delays. There is no fixed EU261-style cash schedule; check the regulator’s official terms before filing.
How Citilink fits Indonesian travellers
Citilink’s catalogued routes matter most to the PMI (migrant workers), diaspora/VFR and leisure/Bali segment(s). Its CGK, SUB, DPS hub(s) are the main transit points. Compare schedules, baggage, and fares against other carriers on the city-pair route pages before booking.
Sources
FAQ
How many routes does Citilink fly in the SkyIndoFly catalogue?
Citilink (QG) serves 13 routes relevant to Indonesian travellers in our catalogue.
What is Citilink’s economy baggage allowance?
A 20 kg baseline. Always confirm on the official site before travel.
Does Citilink serve umrah pilgrims?
Yes. Citilink offers umrah charters/bundles with baggage and zamzam dispensations for Indonesian pilgrims.
What alliance is Citilink in?
Citilink is non-aligned.