Flight compensation check

Delayed, cancelled or denied boarding? See whether EU or UK passenger-rights rules may apply to your flight and what fixed amount they set.

Could you be owed compensation?

Answer five questions. We show a fixed amount only where EU or UK rules set one; for other flights we tell you where to check.

Where did the flight depart from?

Where was it going?

Operating airline (the one that flew the plane)

What happened? Arrived late Cancelled less than 14 days before departure Denied boarding against my will

Flight distance Up to 1,500 km 1,500–3,500 km More than 3,500 km

Cause given by the airline Technical problem, crew, scheduling or overbooking Bad weather, air-traffic-control restrictions, security risk Not given / not sure

Arrival delay in hours

Count from the scheduled arrival time to when the doors opened.

How the check works

EU rules apply to flights departing from the EU/EEA/Switzerland on any airline, and to flights arriving there on an airline from that area. The UK version works the same way for the UK (arrivals on UK or EU airlines).
The fixed amount depends on distance: €250 / €400 / €600 (EU) or £220 / £350 / £520 (UK) per passenger.
A delay counts at arrival and must be 3 hours or more. Extraordinary circumstances (such as weather or air-traffic-control restrictions) remove the fixed amount, but not the right to care or a refund.
For other countries — including Indonesia, Saudi Arabia and the Gulf states — we do not show amounts. Check the airline’s conditions of carriage and the national regulator.

Sources

Entry, baggage and compensation rules change. Confirm with the airline or the official source before you travel.